Product(s) and Version(s):  

ProjectWise Explorer 23.05.00.11  

 

Problem:  After installation of ProjectWise Explorer 2023, user gets a popup stating that “The administrator does not allow logging in to a datasource that is not configured to use a secure connection.” 

 

 

Trouble shooting steps:  

• As the screencap shows, the server in question is listed in the header of the popup.                                                                                                                 
• The server must be added as a security exemption in ProjectWise Explorer Network Configuration Settings in order to proceed. 

 

Solution: 

From ProjectWise Explorer, access the Network Configuration Settings and add an exception. 

1. Click tools> Network Configuration Settings (or access through your computer’s control panel). 
2. Run as Administrator if prompted and go to the Security tab. 
3. Enter the Fully Qualified Domain Name (FQDN) server name in both the Name and Hostname fields. The port field will normally be 5800.                           
4. Press Add to create the exception. 
5. Close and restart ProjectWise Explorer 
6. The prompt should be gone, and login should be allowed with proper credentials. 

The registry key where the security exceptions are stored is located at : Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Bentley\ProjectWise\NetworkConfig\Security

See Also 

https://docs.bentley.com/LiveContent/web/ProjectWise%20Explorer%20Help-v12/en/GUID-AACB8CD7-FC1D-48BF-8394-78A549379F12.html