| Product(s): | Bentley Cloud Services | ||
| Version(s): | N/A | ||
| Environment: | N/A | ||
| Area: | Other | ||
| Subarea: | N/A |
The following support solution provides instructions for accessing and using the Product Usage Report.
Background
The Product Usage Report (formerly the SELECT Open Access portal) incorporates usage data into a streamlined interface to show both peak and hourly usage for individual products organized by quarter and country. Key features include:
- Detection of peak usage in excess of owned license quantities
- Calculation of usage peaks with the 10-minute interval rules introduced in Q2 2016
- Display of hourly usage data for machines in an intuitive graphical format
How to access
The Product Usage report can be accessed from the Enterprise Portal on Bentley Cloud Services, Administrators can access the Product Usage Report by clicking on its tile
How to view usage
The Product Usage Report organizes usage by quarter and by country for billing purposes. Select a quarter and product of interest to display a view of all usage for the quarter. A bar chart displays the usage and highlights any excess usage in orange.
To view how usage was accrued by specific machines for a particular day, click the bar for the day.
Product usage is graphically plotted by individual machines over 24 hours. The hour in which any excess usage was accrued is highlighted in orange.
Use the Back button on your browser to return to the previous screen, or use the navigation bar along the top.
How to receive usage statements and invoices via email
To receive monthly usage statements and any generated term licensing invoices via email, click the sprocket wheel in the upper right corner, and select Email Preferences. Then update the selections as shown below, and click the Save button.
How to determine costs
To determine the cost of leasing a license versus purchasing one, click on the dollar icon in the country header to open our Price Book. From here, search for a product in the upper right corner.
How to obtain further help
If additional questions arise, please search or post in the Cloud and Web Services forum.
| Original Author: | Jeremy Hoesly |
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