CONNECTION Client installation error 0x80040812


 Product(s):CONNECTION Client
 Version(s):11.00.02.16 or later
 Area:Installation

Error or Warning Message

When attempting to install CONNECTION Client 11.00.02.16 or later, the installation fails with an error code of 0x80040812.

Explanation

CONNECTION Client uses the Microsoft Edge WebView2 Runtime component to display the sign-in page. If a group policy setting governing installation of this component prohibits installation, the installation of CONNECTION Client will fail.

How to Avoid

Ask your IT team to ensure the following group policy setting is enabled. Other related settings may need to be revisited.

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