Error During Installation of Application from the CONNECTION Client

 Product(s):CONNECTION Client 


Error when attempting to install an update through the CONNECTION Client.

Error message:

Installation Failed (0xFFFFFFFF)


This error could mean a system reboot is required in order to install. Restart the machine and try the installation again or Install any Windows updates then try the install.

Check the installation log from %temp% for errors. If you see the following error in the log:

This access control list is not in canonical form and therefore cannot be modified.

[1938:2708][2021-05-14T13:32:23]e000:    at System.Security.AccessControl.CommonAcl.ThrowIfNotCanonical()

   at System.Security.AccessControl.CommonAcl.AddQualifiedAce(SecurityIdentifier sid, AceQualifier qualifier, Int32 accessMask, AceFlags flags, ObjectAceFlags objectFlags, Guid objectType, Guid inheritedObjectType)

   at System.Security.AccessControl.DiscretionaryAcl.AddAccess(AccessControlType accessType, SecurityIdentifier sid, Int32 accessMask, InheritanceFlags inheritanceFlags, PropagationFlags propagationFlags)

   at System.Security.AccessControl.CommonObjectSecurity.ModifyAccess(AccessControlModification modification, AccessRule rule, Boolean& modified)

   at System.Security.AccessControl.CommonObjectSecurity.AddAccessRule(AccessRule rule)

   at WixInstallBA.SetupModel.AddDirectorySecurity(String dirName, SecurityIdentifier account)

   at WixInstallBA.SetupModel..ctor(BootstrapperApplication wixBoostrapperApp)

   at WixInstallBA.WixInstallBA.Run()

[1938:1BD0][2021-05-14T13:32:23]i500: Shutting down, exit code: 0xffffffff

You have an invalid access control list on this folder “C:\Windows\Temp” and the CONNECTION Client installer can't modify it.

There's a PowerShell script that will fix the ACL format:

The ACL is  “C:\Windows\Temp”

See Also

CONNECTION Client Troubleshooting Wiki

Other language sources


 Original Author:Tamicca Sellars