Product(s): | CONNECTION Client | ||
Version(s): | 10.00.06.xx | ||
Environment: | N\A | ||
Area: | Updates | ||
Subarea: | N\A |
Error when attempting to install an update through the CONNECTION Client.
Error message:
Installation Failed (0xFFFFFFFF)
This error could mean a system reboot is required in order to install. Restart the machine and try the installation again or Install any Windows updates then try the install.
Check the installation log from %temp% for errors. If you see the following error in the log:
This access control list is not in canonical form and therefore cannot be modified.
[1938:2708][2021-05-14T13:32:23]e000: at System.Security.AccessControl.CommonAcl.ThrowIfNotCanonical()
at System.Security.AccessControl.CommonAcl.AddQualifiedAce(SecurityIdentifier sid, AceQualifier qualifier, Int32 accessMask, AceFlags flags, ObjectAceFlags objectFlags, Guid objectType, Guid inheritedObjectType)
at System.Security.AccessControl.DiscretionaryAcl.AddAccess(AccessControlType accessType, SecurityIdentifier sid, Int32 accessMask, InheritanceFlags inheritanceFlags, PropagationFlags propagationFlags)
at System.Security.AccessControl.CommonObjectSecurity.ModifyAccess(AccessControlModification modification, AccessRule rule, Boolean& modified)
at System.Security.AccessControl.CommonObjectSecurity.AddAccessRule(AccessRule rule)
at WixInstallBA.SetupModel.AddDirectorySecurity(String dirName, SecurityIdentifier account)
at WixInstallBA.SetupModel..ctor(BootstrapperApplication wixBoostrapperApp)
at WixInstallBA.WixInstallBA.Run()
[1938:1BD0][2021-05-14T13:32:23]i500: Shutting down, exit code: 0xffffffff
You have an invalid access control list on this folder “C:\Windows\Temp” and the CONNECTION Client installer can't modify it.
There's a PowerShell script that will fix the ACL format:
https://serverfault.com/questions/209957/fixing-this-access-control-list-is-not-in-canonical-form-errors-from-the-comma
The ACL is “C:\Windows\Temp”
See Also
CONNECTION Client Troubleshooting Wiki
Original Author: | Tamicca Sellars |