"OpenFlows SELECT Entitlements Not Available" message when opening SewerGEMS or CivilStorm


Product(s):

SewerGEMS, CivilStorm

Version(s):

10.04.00.108 and later

Area:

Licensing

 

Problem

When opening SewerGEMS or CivilStorm, a message is generated that says: 

OpenFlows SELECT Entitlements Not Available.

 

 

 

 

 

Solution

This message appears when SewerGEMS or CivilStorm cannot confirm that your organization has a subscription.

This may be because your organization is a non-Select account, or has denied you access to the OpenFlows Select entitlement.

 

You can determine which is the case by looking in your Bentley licensing tool and checking what access you have for OpenFlows SELECT entitlements. If access states "Denied", your organization has a license, but is denying you use of the license -

 

 

You will have to contact a Site Administrator for access.

 

 

See Also

 

2D Modeling in SewerGEMS and CivilStorm

OpenFlows SELECT Entitlements

Bentley Licensing Tool

How do I find my Administrator?