Usage Details


We are rolling out a new reporting framework starting July 1st to make your experience faster. While some parts of the reports will look a bit different, they will mainly work the same. You can learn more about the changes here.

Purpose

View the product usage details down to the specific 10-minute intervals in which the usage began and ended. The first interval of a given usage is not included in this report (except for e365 accounts it is), therefore usage of an interval that is listed as starting and ending at the same time is counted during that 10 minute interval. This report include all usage such as Production, Trial and Pre-Activation. This report includes data for the past 90 days only, all date range selections will default to 90 days. All date and times are based on UTC time.

If a contract change is made from or to e365, the last 90 days before the change will be shown as if under a new contract type.

Roles

Users with at least one of the following roles are able to access the report: 

Access

  1. Go to the Subscription Analytics
  2. Click on the Usage Details

 

Filters

To get an accurate analysis of your peak application usage, the Country, Product, and Feature String (where applicable) filters should all be used.

Name

Description

Usage Date

Custom date range

Country

User's Entitlement Country

Product

Product with ProductID

Feature String

Feature String

Machine

Machine Name

Usage Type

Type of usage set when generating usage (Trial, Production, etc.)

Filter by Allocation Group

Toggle that will display Allocation Group in the results and displays the Allocation Group filter

Allocation Group

Allocation Group

 

Layout - Application Usage by Hour Details

This shows details of product usage down to the 10-minute interval. Intervals are pre-set 10-minute increments throughout the day. For example, 12:00 - 12:10 is the first interval. of the day 12:10 - 12:20 is the second interval, etc. This report uses these intervals to show the approximate start and stop time of product usages down to the 10-minute interval. It will not display to the exact minute or second.

If a product was used from 9:02 - 9:06 AM, then this report will not display any usage because the first interval is removed.
If a product was used from 9:02 - 9:16 AM, then this report will display a usage interval of 9:10 - 9:10 AM. This is because the first interval is still removed (9:00-9:09), and the usage ended before 9:20.

Name

Description

Allocation Group

Allocation Group

Country

User's Entitlement Country

Application

Product name and Feature String

Machine

Machine name. If the Machine name is not available, the MachineID will display instead

User

Windows NT user name. If the user name is not available, the UserID will display instead.

Email

IMS email address. Due to local legal regulations, Germany users will only have their IMS ID displayed.

Usage Type

Type of usage set when generating usage (Trial, Production, etc.)

Is Checkout

Indicates if the usage was from a checked-out license

Interval Start

The interval in which the usage began.*

Interval End

The interval in which the usage ended.*

*Bentley’s usage logging system processes and stores data in 10-minute intervals.  It is Bentley’s policy to use the 10 minute interval as our most granular time segment. All commercial programs are built using this base data or some higher level aggregate.  We do not store exact start and stop times for applications. A usage with the same Interval start/end time means that the usage started and ended within the same interval. Ex., start/end of 12:10 means the usage was somewhere between 12:10 and 12:19

Other Language Sources

Deutsch