Page Expired error when signing into ProjectWise Analytical Data Upload Service


 Applies To 
 Product(s):ProjectWise Analytical Data Upload Service
 Version(s):01.00.02.250
 Environment: All
 Area: IMS

Error

A user encounters the following error when attempting to sign into IMS from within ProjectWise Analytical Data Upload Service:

Page Expired error

Explanation

Internet Explorer settings may be discarding a required session cookie named "PF" which must be maintained to sign-in successfully.

Resolution

Navigate to the Privacy tab within the Internet Options control panel, and ensure all cookies are accepted as shown below:

Screenshot of Privacy tab in Internet Options control panel