No data has been found for the requested area




Product(s):

OpenRoads ConceptStation
Version(s):10.00.00.108+
AreaGeoCoordination Services

Question:
Why am I getting this error message when I try to import static imagery into my .dgndb?



Answer:
ConceptStation pulls data from multiple sources, so you may need to check with IT if traffic to the server is blocked. Click here to view an article with a list of sites that ConceptStation uses to import data.

If nothing is blocked and you are still getting this message, then you may be trying to pull static imagery in a location that no longer provides it for free. A lot of static imagery is now a costed option (even in areas where it used to be free). We recommend using Bing maps.

Also, if your company uses a Proxy Server for internet access, please see the following two articles to enable access through a proxy server:
http://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/31543.how-do-i-set-up-conceptstation-to-access-map-and-geocoordination-sites-through-a-proxy-server

http://communities.bentley.com/products/licensing/w/licensing__wiki/6857.connecting-to-the-bentley-servers-through-firewalls-and-proxy-servers-faq