What is the purpose of this information?
To register as an individual *user by using one of two ways, either by the CONNECTION Client or going through the CONNECT Center
*User: Person who uses Bentley software
If your company has its own domain, use your existing domain email address (name@company_name.com) to register.
- If your account has federated with Bentley, you will be directed to your corporate sign-in page and use your existing login credentials.
- If your account is not federated but your Account Administrator has claimed your domain (but has not set new users to Auto-Approve), you login will have to be manually approved by your Account Administrator.
- If your account is not federated, but your Account Administrator has claimed your domain (and has set new users to Auto-Approve), you will automatically be associated to your account.
If you cannot successfully complete the registration processes below, please contact your Account Administrator.
Option 1 - Using the CONNECTION Client to Register
Step 1: Download the CONNECTION Client
There are 3 ways to get the CONNECTION Client
- Bundled / installed with all CONNECT Edition Desktop products.
- Download via the Bentley website (doesn't require download rights)
- Download via *Software Downloads (*must have Download rights, this is only suitable if an existing user with the download role is to supply you with CONNECTION Client)
Step 2: Register the user
1. After installing the CONNECTION Client, select ‘Register Now’
2. Enter your information
3. You will receive an email from: IMS-admin@bentley.com Use the embedded link provided in the email to verify who you are and to create your password
4. Open the CONNECTION Client from the system tray or desktop icon, then sign in and accept the ‘Terms of Service’. You are now Registered.
*Please note: You can’t proceed without accepting the ‘Terms of Service’
*Please note: If your Account Administrator has not enabled ‘Auto Approvals’ for your Organization, you will not be able to complete the registration process. Only your Account Administrator can approve your login, please contact them directly.
Once Registered, you will receive a Welcome email with additional information.
Additional information/HELP
If you didn’t receive the email message from Step 3 above, follow these steps:
1) Open the CONNECTION Client from the system tray or desktop icon
2) Select ‘Forgot password?’ and complete the information
Option 2 - Using the CONNECT Center to Register
1. Go to CONNECT Center website
2. Select: Don't have an account? Register Now
3. Complete all of the fields listed and then select, Create Account
4. Enter the password you created
5. A verification code will be sent to the email address used to register
If you do not receive the Verification Code email, please contact your Account Administrator.
6. Enter the verification code
7. Re-enter your password
8. Accept the Terms of Service
You will now have access to the CONNECT Center. Your roles/permissions must be assigned by your Account Administrator or Co-Administrator.
To submit questions, please see our Communities site: Help