Product(s):	OpenRoads Designer
Version(s):	10.09+
Area:	Terrain

 

Question:

I cannot sign-in to ArcGIS to use the Topo Import - ESRI. Why is my login not working to use the tool?

Answer:

In order to use the tool, you must have a subscription with ArcGIS. If you do not have a subscription, then you will get the Cant Login message and the tool will not work. Specifically, you will need to have a Foundational user, then you can use any Dependent user type.

You can find more information about the user subscriptions at the link below:

https://www.esri.com/en-us/arcgis/products/arcgis-online/buy#for-business