"Resource Manager is not correctly installed" error when importing DWG

After upgrade to 6.2, when user imports DWG into SYNCHRO Pro an error message may occur: "Unable to locate resource string, Resource Manager is not correctly installed."

Solution

• Close SYNCHRO Pro completely

• Go to Registry Editor in Windows> Start

• Remove any folders containing "5.4" in the name, if exist, in these directories (right click> delete):

  • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Synchro

  • Computer\HKEY_CURRENT_USER\Software\Synchro

  • Computer\HKEY_USERS\SOFTWARE\Synchro

• Open SYNCHRO Pro

• File> Import> 3D and import the DWG