| Product(s): | WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD, HAMMER, WaterCAD |
| Version(s): | 08.11.XX.XX and higher |
| Area: | Installation, Licensing |
Problem
How can I disable or remove the ArcGIS, MicroStation, and AutoCAD integration option from the Start menu, so a user cannot accidentally click on it and integrate the software with those platforms?
How do I disable ArcGIS, MicroStation, and AutoCAD integration to avoid accidental license usage?
Solution
The "Integrate with..." Start menu shortcut will always be installed, but you can always delete the shortcut, or the shortcut for the integrated platforms if they appear.
During installation you can choose not to integrate with AutoCAD / MicroStation / ArcGIS. In the latest releases (2026 onward), during the installation process, you can expand the application name (such as WaterGEMS) and uncheck the boxes for integration with other platforms.
For older versions (2024 and earlier), click on the AutoCAD / MicroStation / ArcGIS option for which you would like to disable integration and choose "Entire Feature will be unavailable" to disable integration during installation
This prevents the files necessary for the platform integration from being deployed. If a user accidentally clicks on the option after that it will still open the command line window that looks like it is integrating the software, but it will not actually do anything.
Preventing integration during Silent Installation
If you are performing a silent installation or deploying the product installation to multiple computers via SCCM for example, you may want a way to disable integration via a deployment image.
In the latest versions (2026 onward), you can simply uncheck the boxes for integration during the creation of the deployment image. See the following article for details: Silent installation for Bentley OpenFlows Products
See Also
AutoCAD Integration Troubleshooting
Troubleshooting ArcMap / ArcGIS Integration