Descartes will not start from shortcut


  
 Applies To 
  
 Product(s):Bentley Descartes
 Version(s):08.11.09.432
 Environment: N/A
 Area: 
 Subarea: N/A
 Original Author:Jason Gingrich, Bentley Technical Support Group
  

 

 

Problem Description

When I use the Desktop shortcut to run Descartes it will not open correctly.  It will try to open and freeze on a gray screen.  If I start Microstation, open a .DGN file, and do the key-in "mdl load dcartes" Descartes will then load correctly.

Reason

The dcartes.upf file corrupted.

Steps to Resolve

 

  1. While in a .DGN  file in Microstation go to workspace - about workspace.  This will show you the path to the .upf files.

  2. Open up a Windows Explorer dialog and browse to the path shown in Microstation.

  3. Shut Microstation down.

  4. In the Windows Explorer dialog, delete the dcartes.upf file.

  5. Restart Descartes from the shortcut and it will work properly.