| Product(s): | Hevacomp Mechanical and Electrical Designer | ||
| Version(s): | V8i (N/A) | ||
| Environment: | N/A | ||
| Area: | N/A | ||
| Subarea: | N/A |
Overview
Windows settings for numeric symbols can cause issues when running Hevacomp. This can manifest itself in the following error messages running the software:
- Error 53
- Error 380
- Error 56
- Error whilst starting the Select Server license:
These symbols are used as numerical operators by the software, so they must be defined as described below.
Method
The numerical format is defined in the Regional and Language options in your Windows settings. Please note that this document deals with Windows 7 but similar methods are available in Windows 8, Vista and XP.
- Click on the Start menu and select Control Panel
- Select Region and Language
- Select Additional Settings from this dialog
- Which will produce the Customize Format dialog:
Please ensure that these settings are exactly as in the above image, particularly:
| Decimal symbol changed to: | . |
| Digit grouping symbol changed to | , |
| List separator changed to: | , |
Additionally, if customized clocks for differing time-zones have been enabled then these may need to be removed. Please check the settings for Additional Clocks, within the Date and Time menu, as below:
See also Error writing to disk