Product(s):	Hevacomp Legacy
Version(s):	V8i
Area:	Troubleshooting

 

Disambiguation If you receive a run time error 429 with this associate screen corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

Please navigate into the installation folder:

C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.