| Applies To | |
| Product(s): | AutoPIPE |
| Version(s): | ALL; |
| Area: | Installing |
| Original Author: | Bentley Technical Support Group |
| Date Logged & Current Version |
March. 2017 11.00.00.22 |
Problem:
AutoPIPE abruptly stops installing and displayed and "0x80070643" message.
Microsoft Visual C++ 2008 Redistributable - Error Code: 0x80070643
Log file has the following:
Error 0x80070643: Process returned error: 0x643
Error 0x80070643: Failed to execute EXE package.
Error 0x80070643: Failed to configure per-machine EXE package.
Applied execute package: VS2008VCRedistPackageId, result: 0x80070643, restart: None
Error 0x80070643: Failed to execute EXE package.
Why and how to avoid it?
Solution:
There are a number of reasons why this may have happened. See steps below to try and resolve the issue.
Note: What version of Windows are being used? recall that AutoPIPE must installed on supported Platform as mentioned in the respective version's Release Notes here
Fix it solution #1:
Step #1: Save Log file to desktop location
Step #2: Open log file and search for "0x80070643", example:
Error 0x80070643: Process returned error: 0x80070643
Error 0x80070643: Failed to execute EXE package.
Error 0x80070643: Failed to configure per-machine EXE package.
Applied execute package: Connectionx64PackageId, result: 0x80070643, restart: None
Error 0x80070643: Failed to execute EXE package.
Apply complete, result: 0x80070643, restart: None, ba requested restart: No
Step #3: Reboot the computer, and try to install AutoPIPE again.
Does the same message re-appear?
If NO, no further trouble shooting required. finish installing, license, and start using the application.
If YES, go to Step #4.
Step #4: Download Bentley application latest version of: "Connection Client" and Install it.
Reboot the computer and try installing AutoPIPE again. Does the same message from above appear while installing?
a. If YES, problem is not with Bentley application but there is a Microsoft Windows issue with the computer, search internet for solution. one suggestion would be to use Microsoft .NET Framework Repair Tool to fix these types of issues (see link here)
b. If No, finish installing Connection Client, no further troubleshooting required. Restart installing AutoPIPE, installation should complete without issue.
Note: If same message appears again, send log file to Bentley for review.
Fix it solution #2:
Step #1: Close AutoPIPE
Note: may need IT help to install .NET applications below. Also, a known issue to remove the system from a domain. There may be a GPO (Group Policy Object) blocking the system (Windows 10 Enterprise) from pulling down updates from MS. Once removed from the domain, with no gpo's applied. Should be able to download / install the required .net applications.
Step #2: Download and install .NET versions as mentioned on Release notes here
(ex. AutoPIPE 12.00.00.14 should have .NET 3.5 SP1 and .NET 4.6.1 installed before installing the program)
Step #3: Reboot computer and then try installing AutoPIPE
If problem persists, submit a Bentley case mentioning this wiki page and ask that the TSCloud group to investigate the issue.
See Also
Errors that occur when Installing / Uninstalling AutoPIPE