Applies To	ConstructSim
	Product(s):	ConstructSim
	Version(s):	08.11.09.219
	Environment:	Windows 7 64 bit
	Area:	CSST and CSST-User
	Subarea:	MS Access
	Original Author:	Marc Brana, Bentley Technical Support Group

 

 

 

 

 

Errors when opening CSST and/or CSST-user

The user is not able to open CSST and/or CSST-user. The issue is due to a Windows Update that causes Windows Common Controls associated with MSCOMCTRL.OCX file updated in the patch.

 

For further information regarding this issue follow the link:

http://support.microsoft.com/kb/2748410

 

Solutions:

Method 2: Re-register MSCOMCTL.OCX from an elevated command
prompt

1. Open a Command Prompt with elevated privileges. 

If you're not familiar with the steps to open an elevated
command prompt, you can find the steps here(http://windows.microsoft.com/en-US/windows-vista/Command-Prompt-frequently-asked-questions).
Windows XP users can open a command prompt normally.

1. If working on a 64-bit system, execute the following two commands:

Regsvr32 /u "C:\Windows\SysWOW64\MSCOMCTL.OCX"

Regsvr32 "C:\Windows\SysWOW64\MSCOMCTL.OCX"

 

1. If working on a 32-bit system, execute these commands instead:

Regsvr32 /u "C:\Windows\System32\MSCOMCTL.OCX"

Regsvr32 "C:\Windows\System32\MSCOMCTL.OCX"

 

Method 4: Execute a batch file to update your system
automatically

NOTE: Backing up the registry is recommended prior to executing these steps.

1. Create a new text file and copy and paste the following to it:

reg delete
hkcr\typelib\{831FDD16-0C5C-11D2-A9FC-0000F8754DA1}\2.0 /f

 

if exist %systemroot%\SysWOW64\cscript.exe goto 64

%systemroot%\system32\regsvr32 /u mscomctl.ocx

%systemroot%\system32\regsvr32 mscomctl.ocx

exit

 

:64

%systemroot%\sysWOW64\regsvr32 /u mscomctl.ocx

%systemroot%\sysWOW64\regsvr32 mscomctl.ocx

Exit

1. Save the file.
2. Change the file extension from .TXT to .BAT.
3. Run the .BAT file by right-clicking on it and choosing 'Run as Administrator' (XP users can simply double-click to run the file).

 

NOTE:
You can remove the reg delete line from the batch file if you have found that you don't need to remove the registry key listed above to get your application to work.

 

Environment:

Windows 7, ConstructSim SS4 08.11.09.219

Avoidance:

None

See Also

[[SELECTsupport TechNotes and FAQs]]