Generate Type 7 Minidump with Page Heap


 Product(s):MicroStation
 Version(s):10.09.00.24
 Environment:N\A
 Area:Other
 Subarea:N\A

Generate Type 7 Minidump with Page Heap

Background

How to create and collect Type 7 Minidump with Page Heap

Steps to Accomplish

To trouble shoot Managed Exception from .NET and Heap corruptions, we would require a Type 7 (Full Dump) with Page Heap.
The methods here below allow MicroStation to generate a more comprehensive minidump file that can help Bentley Technical Support to identify the causes of a crash.

Page Heap enabled Full dump
·         Create a system environment variable MS_MINIDUMPTYPE
·         Set the value to 7
·         Enable - Double click file Microstation-pageheap.reg to enable.
·         Open the product and reproduce the crash.
·         Locate the ExceptionHistory folder and zip the entire ExceptionHistory folder and Send your data using Secure File Upload (or sharefile)
·         Disable - Double click file Microstation-nopageheap.reg to disable.
·         Set the value back to 4

For MicroStation Connect use the following reg files.

communities.bentley.com/.../MicroStation_2D00_pageheap.zip 

For MicroStation V8i use the following reg files.

communities.bentley.com/.../ustation_2D00_pageheap.zip

For PowerDraft Connect use the following reg files.

communities.bentley.com/.../PowerDraftConnect_2D00_PageHeap.zip

For PowerDraft V8i use the following reg files.

communities.bentley.com/.../PowerDraftV8i_2D00_pageheap.zip

Please also refer to the additional Wiki links under the See Also section.

See Also

How to quickly find and collect Exception logs and Minidump files
Generate Type 7 Minidump files
Enable page heap