Generate Type 7 Minidump with Page Heap


  Product(s): MicroStation  
  Version(s): MCE, 2023, 2024  
  Environment: N\A  
  Area: Other  
  Subarea: N\A  

 

Generate Type 7 Minidump with Page Heap

Background

How to create and collect Type 7 Minidump with Page Heap

 

Steps to Accomplish

To trouble shoot Managed Exception from .NET and Heap corruptions, we would require a Type 7 (Full Dump) with Page Heap.
The methods here below allow MicroStation to generate a more comprehensive minidump file that can help Bentley Technical Support to identify the causes of a crash.

Page Heap enabled Full dump
·         Create a system environment variable MS_MINIDUMPTYPE
·         Set the value to 7
·         Enable - Double click file Microstation-pageheap.reg to enable.
·         Open the product and reproduce the crash.
·         Locate the ExceptionHistory folder and zip the entire ExceptionHistory folder and Send your data using Secure File Upload (or sharefile)
·         Disable - Double click file Microstation-nopageheap.reg to disable.
·         Set the value back to 4

 

For MCE, MS2023, MS2024 use the following reg files.

MicroStation-Pageheap.zip

For MicroStation V8i use the following reg files.

Ustation-Pageheap.zip

 

See Also

How to quickly find and collect Exception logs and Minidump files
Generate Type 7 Minidump files
Enable page heap