Product(s): | Promis.e, Bentley Substation | ||
Version(s): | 08.11.08.xx - 08.11.12.xx | ||
Environment: | N/A | ||
Area: | Installation_Configuration | ||
Subarea: | N/A |
Error or Warning Message
When starting the software, the following error may occur. Often the software was running without issue prior to this problem, and other errors may occur when other tools are used to access catalogs or their contents.
Internal Error
Error Message: Unrecognized database format "C:\ProgramFiles (x86) \Bentley\promis-e\Device.mdb".
TargetSite: Int32 NewConnection (System.String)
DeclaringType: MDBProxy.ConnectionManager
Attributes: internal
MemberType: Method
Explanation
It is likely that the Device.mdb file has been corrupted.
How to Avoid
The problem was resolved by replacing the Device.MDB file with a known good Device.MDB file. The Device.MDB file is typically installed in the "\Config" subfolder of the Program Data folder
A Device.mdb file for Promis.e V8i SELECTseries 7 and 8 can be downloaded here.
A Device.mdb file for Promis.e V8i SELECTseries 5 and 6 can be downloaded here.
A Device.mdb file for Promis.e V8i SELECTseries 3 can be downloaded here.
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See Also
Error at startup - The given key was not present in the dictionary (Device.mdb)
Error at Startup - Unrecognized database format, catalog.mdb
Original Author: | Sarvesh Kulkarni |