| Product(s): | Promis.e, Bentley Substation | |
| Version(s): | All | |
| Environment: | N\A | |
| Area: | Installation_Configuration | |
| Subarea: | N\A | |
Steps to Accomplish
- Select Start > Run or press Windows+R.
- Enter EVENTVWR.MSC and click OK.
- Expand Windows Logs in the left-hand pane (Console Tree) of Event Viewer.
- Select the Application log.
- Look for Error events that correspond to the time of the crash.
- Select the Error event and view the General and Details tabs.
- Search the internet for information about the error codes or key words in the event.
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Keywords: troubleshoot, exception code, crashing