Product(s):	APM Implementation and Performance Management
	Version(s):	7.x+
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

Asset Data loader is not working. We are importing asset records via excel template. System showing the import request is processed successfully but we are observing that the right assets with required data parameters are not loading in the system.

Solution

The Server Instance running the data loader service provider needed to be restarted, then it worked as expected.

See Also

APM Help - Administration Guide - Data Loading

Ref: 7000780542

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Original Author:

Giselle Notte