Product(s):	APM Implementation and Performance Management
	Version(s):	all
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Problem Description

APM smart client application server stopped responding to smart client. The following error log is generated in APM server log:

"2020-11-02 12:15:07.3155Z Error <unknown> Ivara.PL.FatalExceptionPolicy [36] Database Connect Error:

   DBErrorType     = 'dbStatement'

   Native SQL Code = 1105

   ODBC sqlstate   = 37000

   ODBC errortext  = '[Microsoft][ODBC Driver 11 for SQL Server][SQL Server]Could not allocate space for object 'oq.connection_reg'.'PK__connecti__69B13_____________' in database 'APMPROD' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup

.

Steps to resolve

Datebase servers running out of disk space will typically be reported in the error logs with a message similar to the one above but may not be identical. However, in each case the error message will contain a statement suggesting that the user "Create disk space...". In cases where an error log such as this is recorded in the APM logs, the user should notify their Database Administrator (dba) of the issue.