Applies To
	Product(s):	gINT Logs, gINT Professional, gINT Professional Plus
	Version(s):	8.x
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Kathleen Holcomb, Bentley Technical Support Group

 

 

 

 

 

 

 

Error or Warning Message

"Path/file or access error" on opening gINT.

Explanation

This is almost always a permissions problem.

How to Avoid

gINT 8.3

Users need full control of files in 2 places:

Windows 7 and Vista:

• C:\Users\Public\Documents\Bentley\gINT
• C:\Users\<user_login_name>\AppData\Local\Bentley\gINT

Windows XP:

• C:\Documents and Settings\All Users\Bentley\gINT or C:\Documents
• C:\Documents and Settings\<user_login_name>\Local Settings\Application Data\Bentley\gINT

Note: some folders may be hidden.

In rare cases gINT has needed to be run as administrator.

 

gINT 8.2 and earlier

gINT needs to be run as administrator. 

Grant user full control to the 2 folders where gINT is installed.  User will need full control for all the sub-folders, except for the BIN folder. The path will vary, depending on the build of gINT and the operating system.

The first folder will be found in one of these places:

C:\Program Files\Bentley\gINT or C:\Program Files (x86)\Bentley\gINT or C:\Program Files\gINT or C:\Program Files (x86)\gINT

This is the second place users need full control:

C:\Program Files\Common Files\gINT Software or C:\Program Files (x86)\Common Files\gINT Software