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Total Minutes Column Removed from E365 Usage Report – Where to Find This Data?
The Total Minutes column has been removed from the E365 Usage Report to reduce confusion and better align with the report’s billing-focused purpose. If you need usage data in minutes, please use the Machine Usage Report Data Export Job.
Please note the following key differences between the E365 Usage Report and the Daily Usage by Machine Report:
Machine vs. Persona Usage
- The Daily Usage by Machine report shows how long a Bentley product was used on a specific machine each day.
- E365 Usage aggregates usage by persona (user email). Usage across multiple machines under the same email appears as one entry in E365, but multiple entries in the machine report.
Usage Interval
- Some E365 products are billed on a quarterly or subscription basis. These appear in the E365 report as full interval durations, not actual usage minutes. They are grouped under usage intervals such as quarterly, quarterly subscription, or storage unit.
- These products do not appear in the Daily Usage by Machine report.
Rounding
- The Daily Usage by Machine report counts usage in 10-minute intervals.
- The E365 Usage report previously used exact minutes.
Report Focus
- The E365 Usage report is designed to support billing analysis.
- The Daily Usage by Machine report includes more usage types, such as Trial, Pre-Activation, and Evaluation, which are not reflected in the E365 report.
What does "ZZ" mean in the Country Code field?
In Usage Reports, the country code ZZ indicates that the entitlement being consumed is associated with a Global Server Access Key (SAK).
When a product usage record is generated from a server that is configured with a Global SAK, the report displays ZZ as the country code rather than the individual user's geographic country code.
Why does the report show ZZ instead of the user's country?
The Country field in this scenario represents the entitlement source (the licensing configuration) rather than the physical location of the user. Because the entitlement originates from a server using a Global Server Access Key, the usage is categorized as Global (ZZ).
This is expected behavior and does not indicate an issue with reporting or user location detection.
Example :
A user located in the United States, Canada, or Germany who consumes an entitlement from a server configured with a Global SAK may appear in the usage report with the country code ZZ.
ZZ = Usage consumed from a Global Server Access Key
As a result, multiple users from different countries can appear with the same ZZ country code when they are using entitlements provided by a global licensing server.