This the last resort as this link is very slow. If this is your first time in a net meeting please follow these instructions in order to join the Simple Help meeting:
1. Select the link below:
http://simplehelp.bentley.com
Note: may not work on computers with Windows XP OS.
2. The following should appear:
3. Press the "Download Remote Support" button and the following should appear:
Note: IE9 and higher user may need to press Run button at the bottom of the screen
4. Press Accept button,
5. Enter your Name, press the Submit button, and notify me what name you had used.
6. The following screen should be displayed until an analyst connects to your system: