Applies To
	Product(s):	InRoads, Power Civil for [Country]
	Version(s):	08.11.07.615
	Environment:	N/A
	Area:	General
	Subarea:
	Original Author:	Kevin McDonald, Bentley Technical Support Group

 

 

 

 

 

 

 

 

Error Message:

The following error message occurs duing install of InRoads or PowerCivil for [Country]:

 

Fault in the command line of this page

row:        
1078

mark :      1

fault:       
InstallerGUI_startinstallation  not defined

code:       
0

URL:         
file:///C:/Users/{user.name}ppData/Local/Temp/IXP000.TMP/_en_ProductInstallerGUI.hta

 Will you execute commands on this page ?

Solution:

This error is most likely caused by a virus scanning software that has changed the path of registry key used by Windows Installer.  To fix the problem, follow these steps:

1. Open the Registry by going to the Start menu and typing regedit in the search box
2. Expand HKEY_CLASSES_ROOT to find the folder path for 32-bit:
   [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32]
3. Give full control in the permissions to the InprocServer32 folder

1. To do this: Right click on the folder InprocServer and select Permissions
2. In the top field select Administrators or Users
3. Tick 'Allow' for the 'Full Control' option and click OK

• Back in Registry Editor, in the main window, right click on '(Default)', the vb
  script entry, and choose 'Modify'
• For 32-bit, set the value to: C:\Windows\System32\vbscript.dll
  For 64-bit, set the value to: C:\Windows\SysWow64\VBScript.dll
• Click on OK

(If a virus scanning software has modified this key, you may see paths such as "C:\Program Files (x86)\Common
Files\McAfee\SystemCore\ScriptSn.20120222222556.dll" instead of the Windows default path of "C:\Windows\SysWow64\VBScript.dll".)