Large Customer Details


Product(s): WaterSight
Version(s): 10.00.
Area: Documentation

Overview

WaterSight can connect to AMI systems to bring Large Customer real time series data. This data is typically available at 15 minutes or hourly time steps (at least an hourly time step is required). For more information about data connection requirements, take a look at this article - Sensor Data Aquisition Requirements.

The Large Customer details page shows a detailed chart for a specific sensor. By default the a 3 month signal history will be read.

The chart displays initially a time-window of 2.5 days back into past to 12 hours into future with the range-slider below the main graph turned on. This view is particularly useful to monitor network parameters and to easily spot any anomalies (that can represent internal leaks, anomalous consumptions, etc) in real time. The pattern confidence bands are represented by a grey band, while real (re-sampled) values are represented as a black, red or orange circles. Whenever real data (re-sampled) goes outside the pattern confidence bands (above percentile 95 or below percentile 5 of the pattern), an outlier is identified and the real value is color coded with a red circle. The user has also the option to navigate in the time history series to understand past behaviors or have access to future expected behavior (short-term forecasts), by moving the range-slider below the main graph.

Note: The user can navigate to the sensor details from the Map page or Large Customer Overview pages, by clicking in the name of the Large Customer sensor.

Large Customer Sensor Name

The name of the sensor is displayed above the graph, in the upper left corner. The user can easily switch between different sensors by directly clicking on the down arrow  located on the right side of the sensor name.

Pattern

The pattern confidence bands are represented with a grey color. The Pattern drop down lets the user select the time period for which the confidence bands are based.

The user has the option to define the historic time range to be used to compute these pattern confidence bands: last month, last 2 months, last 3 months, last 6 months or last year of data. If there is not enough historical data to compute the pattern confidence bands an informative message is displayed, and only real (re-sampled) values are shown. Clicking on this message removes the message. Patterns can be customized by the user in the Administration page, under Settings > Pattern.

For more information about patterns or forecasts, please click here.

Interval

Specifies on the one hand the rate at which raw signal readings are re-sampled (15min, 1hour, daily) and on the other hand how the sensor information is charted.

All 15 minutes values and hourly values are evaluated looking backwards. For example if the value at 9h15 is 10 l/s, this represents the re-sampled value from 9h00 to 9h15. If the hourly value is 20 l/s at 10 AM, this represents the re-sampled value from 9 AM until 10 AM. All daily values are evaluated for the specific day that is being displayed. For example if the value for day 10th is 20 l/s, this value is calculated for the time period between 00h:00mm and 23h:59mm of day 10th. 

Create Event

The user can directly create an event based on the graphs observations, by clicking in the "Create Event" button. Created events will automatically be saved in the Active Events list, place where they should be managed. 

Compare

By clicking in the compare button  the user will be redirected to the comparison page where he will be able to simultaneously compare in the same graph any user defined variable. By default, the selected current measurement and sensor will be already displayed and populated in the Comparison page.

Influence of Large Customers on the Zones Flow

Comparing the zone flow with the large customer consumption can help utilities discard possible leaks or bursts that can be in fact large customer consumptions, avoiding generation false alerts. More information here

Adding  Raw Data

Click on the visibility button, under the graphic tools, to add raw data in the graphs. 

Graphic Tools

Use the graphic toolbar to control the display of the charts shown on the sensor card, with the possibility to add additional information:

Entry Description

Turn on/off:

- Legend of the graphs

- Signal data

- Events highlighted in the graphs (with the additional flexibility to display only active events or all events)

- Statistics (or patterns)

- Current time marker

- Raw Data

Range slider - Turn on or off the time range slider below the main graph

Full y-Range - Y axis will adjust automatically to include the maximum value registered

Time range - Define the time period included in the range slider below (last 3 months, last 6 months, last year, last 2 years). User will be able to navigate in the time series history, for the period defined here.

Download data that is being displayed on graphs (PNG or CSV format)

 

More graph configurations: spike lines, data tooltip and font size.

 

Selected Sensor

Field Description
Id Scada ID/Tag of the sensor
Type Kind of measurement
Status Status obtained from number of signal readings in the selected signal time range and the expected number of readings.
Latest Timestamp of most recent signal reading

Statistic

Field Description
Minimum (p05) Percentile 5 of the historical time period defined by the user (default is last 3 months), for the integration type time-series defined.  
Median (p50) Percentile 50 of the historical time period defined by the user (default is last 3 months), for the integration type time-series defined.
Maximum (p95) Percentile 95 of the of the historical time period defined by the user (default is last 3 months), for the integration type time-series defined.
Minimum/Median

Ratio of "Minimum (p05)"and "Median (p50)" of the of the historical time period defined by the user (default is last 3 months), for the integration type time-series defined.

 

See Also

OpenFlows WaterSight TechNotes and FAQ's

WaterSight Learning Resources Guide

Zone Overview

Large Customer Overview

Sensor Overview

Sensor Data Aquisition Requirements