Version 26 - Run Time Error 380 in MAT after installation


 Product(s):Hevacomp Mechanical Designer
 Version(s):V8i (25)
 Environment:N/A
 Area:N/A
 Subarea:N/A

Introduction

NOTES: This is applicable to older installations of V26 only 
You do NOT need to un-install anything to resolve this issue

After running a new installation of Bentley Hevacomp V26, a Run time error 380 occurs within the MAT program while trying to manipulate constructions

Method

Bentley Systems have identified an issue within the Design Database/MAT program - while trying to add or modify a MAT construction, an Error 380 will occur when attempting to add fabric to a construction. This is due to a number of files being placed into a folder where MAT cannot access them..

For instructions on resolving this issue, please view this document. While this is for a different error message, the resolution is the same.