Locator - Measure tool does not work - Your query failed

 Applies To 
 Product(s):Exor Network Manager
 Environment: N/A
 Area: Locator
 Original Author: Bentley Technical Support Group




Problem Description

When trying to use either the measure tool, i.e. measure area/length, the following error message appears:

Your query failed. Please enter the line again



Within the java console, the code creates a select query.  After running this query in SQL Plus, an error message appears indicating that an identifier is invalid.  This usually means that the version of the mapviewer package is incorrect.

Steps to Resolve

Ensure you have the latest mapviewer package or contact TSG support to determine the correct version for your system.