10. AutoPIPE crashes, Faulting application name: Bentley.Licensing.Service.exe, appears in event vie


Applies To
Product(s):AutoPIPE
Version(s):ALL;
Area: Crashed
Date Logged
& Current Version
Feb 2020
12.02.00.14

Problem:

When using AutoPIPE the program crashes and the following are shown in event viewer:

Faulting application name: Bentley.Licensing.Service.exe, version: 11.0.3.11, time stamp: 0x5cf551d3
Faulting module name: KERNELBASE.dll, version: 10.0.16299.1565, time stamp: 0x99b40eb4
Exception code: 0xe0434352
Fault offset: 0x0000000000014048
Faulting process id: 0x1519c
Faulting application start time: 0x01d5ddc10e9d0c27
Faulting application path: C:\Program Files\Common Files\Bentley Shared\CONNECTION Client\LicenseService\Bentley.Licensing.Service.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 31fe41f1-2323-482a-ba14-b61e49ad64b9
Faulting package full name:
Faulting package-relative application ID: 

Faulting application name: autopipe.exe, version: 12.2.0.14, time stamp: 0x5d8d7ce2
Faulting module name: clr.dll, version: 4.7.3468.0, time stamp: 0x5d490e65
Exception code: 0xc00000fd
Fault offset: 0x000ed46c
Faulting process id: 0x15358
Faulting application start time: 0x01d5ddc143edc14c
Faulting application path: C:\Program Files (x86)\Bentley\AutoPIPE CONNECT v12\autopipe.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 584d8f16-a563-476a-8077-76113d132562
Faulting package full name:
Faulting package-relative application ID:

Application: Bentley.Licensing.Service.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Bentley.UsageLogging.Client.UlasClientException
at Bentley.UsageLogging.Client.BaseClient+<MakeRequest>d__16`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Bentley.UsageLogging.Client.Implementation.PostingClient+<PostClientLogAsync>d__2.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Bentley.UsageLogging.Client.UlasClient`1+<PostClientLogAsync>d__121[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at System.Runtime.CompilerServices.TaskAwaiter`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetResult()
at Bentley.Licensing.LicenseManagement.LicenseManager+<>c__DisplayClass198_1+<<PostClientLog>b__1>d.MoveNext()

Exception Info: System.AggregateException
at System.Threading.Tasks.Task`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetResultCore(Boolean)
at Bentley.Licensing.LicenseManagement.LicenseManager.PostClientLog(Bentley.UsageLogging.ApiContracts.Posting.UsageLogEntry)
at Bentley.Licensing.LicenseManagement.ColdUsageHeartbeat.PostClientLog(Bentley.UsageLogging.ApiContracts.Posting.UsageLogEntry)
at Bentley.Licensing.LicenseManagement.ColdUsageHeartbeat.PostUsageLogs(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()

why and how to avoid?

Solution:

Reinstall / upgrade CONNECTION Client

See Also

Application Crashed or Freeze

Bentley AutoPIPE