Product:	STAAD.pro
	First Affected Version:	21.00.00.57
	Found in Version:	21.00.01.12
	Area:	Installation; Graphics

Problem Description

A "Failed to save document" error followed by a "Runtime error!" reported while creating a new model in STAAD.Pro CONNECT Edition:

Steps to Reproduce

This only happens on some of the machines and quite rarely.

Workaround

1. Close all instances of STAAD.Pro CONNECT Edition
2. Delete "C:\Users\<user profile name>\AppData\Local\Bentley\Engineering\STAAD.Pro CONNECT Edition\Default\StaadPro21.00.00.ini"
3. Copy "C:\ProgramData\Bentley\Engineering\STAAD.Pro CONNECT Edition\StaadPro21.00.00.ini" to "C:\Users\<user profile name>\AppData\Local\Bentley\Engineering\STAAD.Pro CONNECT Edition\Default\"
4. Restart STAAD.Pro

Solution

The issue will be addressed in the upcoming STAAD.Pro CONNECT Edition Update.