Product(s):	Promis.e & Bentley Substation
	Version(s):	through 08.11.12.137
	Environment:	N/A
	Area:	Platform Support
	Subarea:	N/A

Error or Warning Message

While trying to use the Place Text tool in Promis.e or Bentley Substation, the following error occurs.

Unable to load/create dialog item of type 'HTML'. id=41510001 from dialog "Text Editor - Word Processor"

Explanation

The Word Processor text editor in Promis.e/Bentley Substation relies upon the version of Windows and Internet Explorer to operate. Specifically, the DHTML Editing Control supplied by Microsoft controls the abilities of the Word Processor. If you are using a newer version of Windows or Internet Explorer than what each version of Promis.e/Bentley Substation has been certified with then you could be having issues with the Word Processor.

How to Avoid

Download and install the "DHTML Editing Control for Applications Redistributable Package (x86)" from the Microsoft website from the given link.

DHTML Editing Control for Applications Redistributable Package (x86)

See Also

Text Editor - Word Processor error - Unable to Load/Create Dialog Item of type "HTML"

Original Author:

Bhargav Chintalapati