Cannot see or modify page descriptions on New/Modify Page

 Product(s):promis.e, Bentley Substation
 Area:Project Management
 Subarea:Project Manager

Problem Description

On the New Page and Modify Page dialogs, the page description names can be seen but not their values.  The Entry column is missing.

Steps to Resolve

  1. Close the software.

  2. With Windows Explorer navigate to the user application data folder appropriate for the application in which the problem is occurring.

    [[Application Data (per-user configuration) - promis.e]]

    [[Application Data (per-user configuration) - Substation]]

  3. Delete or rename the grids.config file from this folder or delete/rename the entire folder itself.

 Original Author:Matt_P