Start-Up Performance Issues


Start-Up Performance Issues

Some Users may experience slowness or unresponsiveness when launching MicroStation. Here are some common scenarios where users may experience start-up performance issues, as well as some methods for identifying and resolving them.

1. Standard Delivered Configuration

IF you are using a Custom Configuration, switch to Standard Delivered Configuration.

Open ConfigurationSetup.cfg in a Text Editor from following location "C:\ProgramData\Bentley\MicroStation 2023\Configuration\"
Disable or set configuration variable _USTN_CUSTOM_CONFIGURATION, _USTN_USER_CONFIGURATION value to null.

(Example Disable variable loading by adding #):
#_USTN_CUSTOM_CONFIGURATION = E:\My Company\Configuration\
#_USTN_USER_CONFIGURATION = E:\My Company\Configuration\

(Example Set to Null):

Refer Blog

2. Configuration Local or Network

Use a local configuration.

Open ConfigurationSetup.cfg in a Text Editor from following location "C:\ProgramData\Bentley\MicroStation 2023\Configuration\"
Set configuration variable _USTN_CUSTOM_CONFIGURATION, _USTN_USER_CONFIGURATION value to a local path.

(Example Local Path):
_USTN_CUSTOM_CONFIGURATION = C:\ProgramData\Bentley\MicroStation 2023\Configuration\

_USTN_USER_CONFIGURATION = C:\ProgramData\Bentley\MicroStation 2023\Configuration\

(Example Network Path):
_USTN_CUSTOM_CONFIGURATION = E:\My Company\Configuration\

_USTN_USER_CONFIGURATION = E:\My Company\Configuration\

Refer Wiki

Refer Wiki2 (Network Performance)

3. UPF

UPF location: UPF file on the network can cause significant performance issues.

Ensure configuration variable MS_USERPREF is set to a local location.
e.g., "C:\Users\{UserName}\AppData\Local\Bentley\MicroStation\23.0.0\prefs\Personal.upf"

Corrupt UPF: Backup UPF Or Restore Default settings.

4. Custom or Third-party applications

Turn off autoloading of custom applications.

Ensure the following configuration variables are not set.

5. Project Wise Environment

Ensure that the product/version being used is certified by referring to the ProjectWise Version Support Matrix

Disable ProjectWise Integration. Refer Wiki

6. Properties, Explorer Dialog

Reloading the product after closing the Properties, Explorer dialog has improved performance. Refer Wiki

7. Thumbnail Preview

Optimize performance by disabling thumbnail preview. Refer Blog

8. Antivirus

Antivirus software can sometimes impact your computer's performance. You can improve performance by adding exclusions for known files and folders. Refer Wikis

9. Fatal Error. Could not create a .ma file for an Addin

        Multiple computers are experiencing sporadic MicroStation failures due to files being deleted from the AddInLoader1.0 folder. 

        Refer Wiki

       10. If Problems Persists

Ideally collect the following, log a Service Case and work with the Support team in troubleshooting the issue.

Performance FAQs

Startup Logs

Hang Dump

Event logs

Configuration Debug Logs

See Also

Performance Troubleshooting Steps

Other Language Sources


 Original Author:Leonard Jones