Process Submission module shows wrong time

 Product(s):Exor Network Manager
 Environment:Forms 12c
 Area:Process Submission

In some cases, when using version 4.9 against Oracle 12c and Forms 12c, when submitting a process the current time is shown incorrectly.  In the Service Request we had it was showing current time + 11 hours despite the time on all the servers, the database and the client computer being in the same timezone.

Development discovered it is due to a bug in Oracle Forms 12c "Forms 12c Runtime Has Wrong Value of Display Time (Hours and Minutes) in Display Date (Doc ID 2139346.1)".  The solution is:

 Original Author:Sarah Willis-Culpitt