Applies To
	Product(s):	gINT Logs, gINT Professional Plus
	Version(s):	8.2x with Bentley licensing, 8.3.x
	Environment:	N/A
	Area:	Licensing - Technical
	Subarea:
	Original Author:	Kathleen Holcomb, Bentley Technical Support Group

 

 

 

 

 

 

 

Error or Warning Message

"Trial expires in x days"

                - or -

"Your 30 day trial of gINT Professional has EXPIRED!" 

 

Explanation

When gINT installs it defaults to gINT Professional.  If your license is for either Logs or Professional Plus gINT will start a 30-day trial of Professional.  At the end of the 30 day trial you will be locked out of gINT.

 

How to Avoid

Option 1

To avoid this situation, during the installation, select gINT Logs or gINT Professional Plus, as appropriate.

 

Option 2

1. If the 30 day trial has not expired, open gINT. 
2. Open the Help menu drop-down list.  You will see a checkmark by gINT Professional. 
3. Select either gINT Logs or gINT Professional Plus, as appropriate. 

 

Option 3

1. If the 30 day trial expired and you cannot open gINT, browse to the folder where the gINT8.exe is installed.  This is likely to be in C:\Program Files\Bentley\gINT V8i\bin or C:\Program Files (x86)\Bentley\gINT V8i\bin.  
2. Find the file gINTLicMan.EXE.  If it exists, double-click it. 
3. Select gINT Logs or gINT Professional Plus, as appropriate.  Click Save. Click Close.
4. If gINTLicMan.EXE does not exist, please contact Technical Support. 

 

See Also

For general licensing troubleshooting: http://communities.bentley.com/products/licensing/w/licensing__wiki/troubleshooting-product-activation-for-xm-and-higher.aspx