Getting Windows Installer Preparing to install... message when accessing various InRoads commands


Product(s):InRoads
Version(s):08.11.07+,08.11.09+
Area: Various

 

Problem:

When I access several commands (Create Profile, Annotate Profile, Survey Fieldbook, View/Edit Regression Points, etc...) a "Windows Installer" window displays, and states "Preparing to install" but never finishes the process.

Solution:

In order to run the install needed by the command, the user must launch the InRoads/Power InRoads program using the "Run as Administrator" option.  This can be done by accessing the icon properties>Compatibility tab and toggling ON "Run this program as an administrator".