Error Message Installing SS3/SS4 Civil Product: "A supported version of MicroStation must be install


Product(s):InRoads, MX, GEOPAK
Version(s):08.11.09+
Area: Basic Settings
Original Author:Jacquelyn Pettus, Bentley Technical Support Group

 

Problem:

The following error message is returned when attempting to install InRoads/GEOPAK/MX SS3 or SS4 refresh:  "A supported version of MicroStation must be installed before continuing this installation. Please read the <Product Name> requirements for this version."

Solution:

Please make sure that you have the correct version of MicroStation installed for the civil product you are attempting to install.  The required platform version is listed below:

Civil Product VersionMicroStation Version
08.11.09.49308.11.09.397+
08.11.07.61508.11.09.459+
08.11.09.67408.11.09.578+
08.11.09.72208.11.09.608+
08.11.09.78908.11.09.655+
08.11.09.84508.11.09.714+
08.11.09.87208.11.09.832+
08.11.09.87808.11.09.832+

These MicroStation versions can be downloaded from our Software Fulfillment website.  You will find them listed as a prerequisite for the civil products.