Diagnose a program crash using Event Viewer

 Product(s):Promis.e, Bentley Substation

Steps to Accomplish

  1. Select Start > Run or press Windows+R.
  2. Enter EVENTVWR.MSC and click OK.
  3. Expand Windows Logs in the left-hand pane (Console Tree) of Event Viewer.
  4. Select the Application log.
  5. Look for Error events that correspond to the time of the crash.
  6. Select the Error event and view the General and Details tabs.
  7. Search the internet for information about the error codes or key words in the event.

 Original Author:Matt_P


Keywords: troubleshoot, exception code, crashing