Everything Else Forum - Logging in on iPhone to Service Now
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Question

Logging in on iPhone to Service Now

by
Charles (CADDCOP) Rheault
Expert
Created in Everything Else Forum

I cannot seem to login to the Communities on my iPhone no matter which browser I use. The pages show posts, but until I select one to read, there is no place for me to sign in nor does it show that I am logged in.

Once I am viewing a discussion, I cannot respond or upvote and scrolling down, it shows a join or sign in button. When I click on it, the first time if prompts me for email and password. After that, it uses those as the defaults. But no matter what, the next screen tells me that I have successfully logged out. At this point, no refresh or new page recognize that I tried to login.

I even tried the Bentley IMS login and while that works, the service now pages do not recognize my credentials as already logged in.