ProjectWise Design Integration Announcements - Do Vacant Search Returns Indicate an Indexing problem ?
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Do Vacant Search Returns Indicate an Indexing problem ?

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Bentley Communities Legacy Member
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     If you notice that your ProjectWise Indexing does not appear to be working, there may be an issue with your Microsoft   Catalog.wci   Perhaps, your indexing “was” working, but you notice that you are not getting a return  from Searches on Text that you would expect to get upon searching your ProjectWise Documents.

     Microsoft has a knowledge base article  http://support.microsoft.com/kb/209304 that comments that  the Microsoft Indexing catalog may get corrupted if  Backup or Anti-virus is run when the Indexing service is started. ProjectWise Indexing leverages the Microsoft Indexing.  Often the fix for this might be just stopping and starting the Microsoft Indexing Service, but sometimes you may have to Stop the Microsoft Indexing Service,   delete the Catalog.wci, and then Re-start the Microsoft Indexing Service.  This may take days to a week or so to completely re-index the documents in your Datasource.

     ProjectWise TSG has a new tool to “Query the Catalog” for Indexing on Server 2008. Contact a ProjectWise TSG Analyst via  a Service Ticket to get assistance with this tool.  In Server 2003 this tool was available via Server > Computer Management > Expand Services and Applications > expand Indexing Service > Query the Catalog > Test Indexing by entering text in the search field that you would expect  to see in a newly targeted indexed document.     This tool was removed in Server 2008.